Privacy Policy

Last updated: 2026

1. Who we are

Glowkora ("we", "us", "our") operates the website glowkora.shop and sells food supplements in the weight management category. For any privacy matter you can reach us at [email protected], by phone on +44 208 202 8095, or by post at Prince Charles Dr, Brent Cross, London NW4 3FP, United Kingdom. We are the data controller for the personal information described in this policy.

2. What we collect

When you use our order form we collect the details you choose to provide, namely your full name and phone number. If you contact us by email or telephone, we keep a record of that correspondence. When you browse the site we may also process limited technical information such as your device type and, where you have consented, analytics data about how the site is used.

3. How we use your information

We use your details to respond to your order request, confirm your order and arrange delivery, to answer questions you send us, and to keep proper business records. Where you have given consent, we use analytics and marketing cookies to understand and improve site performance. We rely on the following lawful bases: your consent, the performance of a contract or steps taken at your request, our legitimate interest in running the business responsibly, and compliance with our legal obligations.

4. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate, such as delivery partners and IT providers, and with authorities where we are legally required to do so. Any providers we use are required to protect your information and only process it on our instructions.

5. Keeping your information

We keep personal information only for as long as necessary for the purposes described here or to meet legal and accounting requirements, after which it is securely deleted or anonymised.

6. Your rights

Under UK data protection law you have the right to access your data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. Where processing is based on consent, you may withdraw it at any time. To exercise any right, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

7. Security

We take appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access, including transmitting form data over a secure connection.

8. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with its revision date.

9. Contact

For any question about this policy or your personal data, contact [email protected] or write to Glowkora, Prince Charles Dr, Brent Cross, London NW4 3FP, United Kingdom.